Privacy Policy for ClubHub
ClubHub ("we", "our", "us") provides a football club management application for clubs, academies, coaches, and authorized staff. This Privacy Policy explains how we collect, use, store, and protect information when you use the ClubHub mobile application.
1. Information We Collect
- Account and profile data: username, role, club affiliation, and related account details.
- Club management data: player records, coach records, attendance/check-in logs, subgroup/training/match records, payments and finance records entered by authorized users.
- Media data: profile images or uploaded images when users choose to upload them.
- Technical data: basic app/service logs needed for security, troubleshooting, and service reliability.
- Authentication/session data: secure session identifiers used to keep users logged in.
2. Permissions We Use
- Camera: used for QR scanning (attendance/check-in) and optional image capture.
- Storage/Photos (where applicable): used to select or save profile/media images.
- Biometric authentication (where available): used only for local login convenience on the device.
- Internet: required to connect to backend services and sync app data.
We do not use these permissions for unrelated purposes.
3. How We Use Information
- Provide core club management features.
- Authenticate users and enforce role-based access.
- Sync and maintain records (players, attendance, matches, payments, reports).
- Improve app reliability, performance, and security.
- Respond to support or operational requests.
4. Data Sharing
We do not sell personal information.
We may share data only in these cases:
- With club/academy administrators and authorized staff who manage the same organization data.
- With service providers that operate infrastructure required for the app, strictly for service delivery.
- When required by law or valid legal process.
5. Data Retention
We retain data as long as needed to provide the service and for legitimate operational/legal purposes, unless deletion is requested by the controlling organization and permitted by applicable law.
6. Data Security
We apply reasonable administrative and technical measures to protect data against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is 100% secure.
7. Children’s Privacy
ClubHub is an organizational management app used by authorized adults. Player data for minors is managed by authorized organizations responsible for obtaining required parental or guardian consents under applicable laws.
8. Your Choices and Rights
Depending on your jurisdiction, you may have rights to access, correct, or delete personal data. Requests should be directed to your club or academy administrator first, or to us via the contact details below.
9. International Processing
Data may be processed on infrastructure located in different regions depending on hosting and service providers.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material updates will be reflected by updating the "Last updated" date.
11. Contact Us
Email: your-email@example.com
Organization/App name: ClubHub